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Q:"How hot does it get?" asked by Alma
A:"Touching any logs or metal surfaces during or immediately after burning gel fuel is highly discouraged, they will be extremely hot. Allow surfaces to cool for 20 minutes before touching, changing cans, or moving the unit."
Q:"What is the maximum BTU output of this unit?" asked by Alma
A:"The maximum BTU output of this unit is 4780."
Q:"Does this unit only have remote control access or can you manually operate it as well?" asked by Kate
A:"The unit has a remote and also a control panel on the unit, both have the same control features to operate."
Q:"Can it be used as a TV stand?" asked by Michelle
A:"This unit cannot be used as a TV (television) stand."
Q:"How tall is this fireplace once assembled?" asked by Peggie
A:"The overall height is 38.6"."
Q:"When the flame is going, is it silent or is there a crackling sound?" asked by Matt
A:"It does not make a crackling sound."
Q:"Where does the heat come from with this unit?" asked by Debbie
A:"The heated-air releasing vent is in the front."
Q:"How much does it cost if the heater running constantly?" asked by Val
A:"If the heater is running constantly, 24 hours a day, it costs about $5 a day."
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